FAQ
Questions about Huitzo
The Huitzo runtime, Intelligence Packs, integrations, and security posture, answered without buzzwords.
- Groups
- 4
Section 1: THE PLATFORM
What is Huitzo and how is it different from cloud AI platforms?
What is Huitzo?
Huitzo helps regulated industries use AI without losing control of data, workflow, or audit records. AI applications, called Intelligence Packs, run on the Huitzo runtime. Self-hosted, that data never leaves the customer's environment; on the hosted marketplace, only the bounded model call leaves the customer's isolated tenant.
What is an Intelligence Pack?
An Intelligence Pack is an AI application that runs inside the Huitzo runtime. Like a containerized application on a Linux host, an Intelligence Pack is the unit a team builds, tests, and deploys.
How long does deployment take?
Pre-built Intelligence Packs are designed to produce results in weeks rather than the 12-18 months a fully custom build may require. Exact timing depends on the customer's infrastructure and integration scope.
How do I contact Huitzo?
Email [email protected] for product, sales, support, press, and general inquiries. Most product conversations start with a 20-minute scoping call.
Section 2: SECURITY
Is Huitzo SOC 2 compliant, and where does my data go?
Where does my data go when I use Huitzo?
Huitzo has two delivery modes, and the data path is different for each. Self-hosted: The runtime, the Packs, the data and the audit records stay inside infrastructure you control. Nothing is sent to Huitzo, and that includes logs. With a self-hosted model, no prompt leaves your network; with a hosted model provider, only the declared prompts cross, and the record states what crossed. Hosted marketplace (huitzo.ai): On the hosted marketplace, your Pack, its data and its evidence live in your isolated tenant; the only thing that leaves it is the bounded model call, to the provider you chose, and we never train on your data. We tell every buyer which mode they are getting before they sign.
Are you SOC 2 compliant?
Huitzo Inc has not completed a SOC 2 examination. We do not claim SOC 2 compliance. The runtime runs self-hosted or on the hosted marketplace at huitzo.ai. The audit scope when we pursue SOC 2 will cover our build pipeline, code signing, license issuance, hosted systems, and internal corporate systems.
Have you been independently penetration-tested?
Huitzo Inc has not been independently penetration-tested. We will publish the dated letter from the testing firm when an engagement is complete.
Will you sign a HIPAA Business Associate Agreement (BAA)?
Huitzo Inc does not currently sign Business Associate Agreements. HIPAA compliance is not a certification. It is a contractual and technical posture, and we will state our position when we have one to state. If you are evaluating Huitzo for a workflow involving protected health information, contact us directly so we can discuss your specific architecture.
Do you hold ISO 27001?
No. Huitzo Inc has not pursued ISO 27001 certification.
Are you PCI-DSS compliant?
Card payments on huitzo.ai run through Stripe Checkout, so card numbers never reach Huitzo systems. Huitzo Inc does not claim PCI-DSS certification.
Are you FedRAMP authorized?
No. Huitzo Inc has not pursued FedRAMP authorization.
Do you comply with GDPR? Will you sign a Data Processing Agreement?
Huitzo Inc has not published a GDPR readiness statement or a standard DPA template. If you are an EU-based customer evaluating Huitzo, contact us directly to discuss your data-processing requirements. In a licensed deployment, customer data remains inside the customer environment and does not enter Huitzo systems.
Section 3: THE COMPANY
Who built Huitzo and why?
Who founded Huitzo?
Huitzo was founded by Ernesto Sola-Thomas, who serves as CEO. The company was founded in 2024.
Where is Huitzo headquartered?
Huitzo is headquartered in Miami, FL, in the United States.
Is Huitzo a model provider?
No. Huitzo is the AI operating system for regulated industries: the platform AI applications run on, not the models themselves. It is model-agnostic and works with models from OpenAI, Anthropic, open-weight providers, or models a customer hosts themselves.
What does Huitzo do?
Huitzo runs AI applications, called Intelligence Packs, on the hosted marketplace or inside a customer's own environment. Self-hosted, the data never leaves that environment; on the hosted marketplace, only the bounded model call leaves the customer's isolated tenant. It is built for organizations in regulated industries where data sovereignty, meaning you decide where your data lives and who can reach it, is a requirement.
How is Huitzo different from cloud AI platforms like AWS Bedrock?
Cloud AI platforms run inside the provider's cloud and serve models from the provider's catalog. Huitzo runs Intelligence Packs either inside the customer's own infrastructure, where data and computation stay under the customer's existing controls, or on the hosted marketplace in an isolated tenant. In both modes it is model-agnostic: the customer chooses the provider or hosts the model.
Is Huitzo affiliated with the town of San Pablo Huitzo?
No. Huitzo Inc is a US technology company headquartered in Miami, FL, with no affiliation with the town of San Pablo Huitzo in Oaxaca, Mexico. The name honors the Zapotec word and place, nothing more.
Section 4: INTEGRATIONS
Integrations
Does Huitzo work with OpenAI?
Yes. Huitzo is model-agnostic. Intelligence Packs can call OpenAI models, Anthropic models, open-weight models, or models the customer hosts internally, all through one Python interface.
Can I add a custom integration?
Yes. Custom drivers let teams extend Huitzo to internal systems and proprietary services. The driver pattern is the same as adding a Linux device driver: implement the interface, register it, and use it from any Intelligence Pack.
What protocols are supported out of the box?
HTTP and HTTPS for REST APIs, native SDKs for major AI providers (OpenAI, Anthropic), S3-compatible object storage, and transactional email. Databases such as PostgreSQL and Redis, along with internal infrastructure, are reached through custom drivers.
Does Huitzo run inside an air-gapped environment?
Yes, in self-hosted mode. An Intelligence Pack can run entirely behind the customer's firewall, including with self-hosted models, with no external network calls.
Can I integrate with my existing identity provider?
Not as a built-in feature. Identity-provider integration is custom work, done by the partner or your own engineering team and scoped per deployment.
How do Intelligence Packs share state across integrations?
Through one shared context interface. A Pack can call a model, read from object storage, and write to a database without bridging code between services.
Section 5: CLOSING
AI operating system for regulated industries
Simple by design. Infinitely scalable. Runs where your data lives.
- Product access
- huitzo.ai, the hosted marketplace, is open by invitation to teams evaluating the product.
Or email [email protected] directly.